Be9 Terms & Conditions — What You Need to Know Before Using the Platform

1. Introduction

Be9 (bundles9.run) is an online Sports Betting and gaming platform serving users in Bangladesh and South Asia. These Terms & Conditions ("Terms") constitute a legally binding agreement between be9 and its members.

By using the be9 website or mobile app, creating an account, making a deposit, or using any betting services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

Be9 reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the updated Terms.

2. Eligibility & Registration

To create an account and use be9's services, the following conditions must be met:

• You must be at least 18 years of age.
• You must reside in a country or region where online betting is not legally prohibited.
• You must not have any existing active or inactive account on be9.
• All information provided at the time of registration must be accurate, complete, and your own.
• Anyone whose account has been previously closed or suspended by be9 is not permitted to register again.

Be9 may request a national ID, passport, or other documents at any time for KYC verification purposes. Withdrawals may be temporarily held until verification is complete.

3. Account Management

Each individual may hold only one account on be9. Creating multiple accounts is strictly prohibited. If detected, all associated accounts will be closed and any funds held may be forfeited.

• You are solely responsible for the security of your account. Never share your password with anyone.
• Transferring or selling your account to another person is strictly prohibited.
• If you notice any suspicious activity on your account, contact the be9 support team immediately.
• be9 may verify any account at any time to prevent fraud or suspicious activity.

If you forget your login credentials, use the "Forgot Password" option. For further assistance, contact our support team.

4. Betting Rules

The following rules must be followed when placing bets on be9:

• Once a bet is confirmed, it cannot be cancelled or modified.
• be9 reserves the right to void any bet placed at incorrect odds due to a technical error.
• If a match or event is cancelled, the bet is voided and the stake is refunded.
• Any bet identified as connected to match fixing or sports manipulation will be voided and the associated account suspended.
• be9 reserves the right to set or adjust betting limits for any individual.
• The maximum bet amount per match depends on the relevant market.

Odds during live betting can change at any moment. Always check the latest odds before placing your bet.

5. Payments & Transactions

Below are the detailed rules governing deposits and withdrawals on be9:

• Minimum deposit amount is ৳200.
• The minimum withdrawal amount is ৳500.
• Withdrawal requests are typically processed within 1–3 business days.
• Deposited funds will only be returned via the same payment method used for the original deposit.
• Payments from third-party accounts are not accepted.
• Large withdrawals may be held until your account has been fully verified.

All transactions are processed through be9's secure payment gateway. For full details on payments, visit our Payment Visit the page.

6. Bonuses & Promotions

All bonuses and promotional offers on be9 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• The welcome bonus is available to each member once only.
• Bonus abuse through multiple accounts will result in all associated accounts being closed.
• be9 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses have a fixed validity period. Any unused bonus will be automatically removed once it expires.
• Each bonus offer may have its own minimum odds requirement.

To learn more about rewards and the loyalty program, Rewards Visit the page.

7. Responsible Gaming

Be9 takes responsible gaming seriously. We want every member to enjoy their betting experience while ensuring no one suffers financial or emotional harm.

• be9 allows members to set their own betting limits.
• Cooling-off periods and self-exclusion options are available.
• If be9 detects patterns of excessive betting, the member may be issued a warning.
• Any account found to belong to a user under 18 will be closed immediately.

8. Privacy & Data Protection

Be9 takes the protection of members' personal information very seriously. For full details on how your data is collected, used, and safeguarded, please visit our Privacy Policy page.

• be9 will never sell your personal information to third parties.
• Information is not shared with government agencies either, unless legally required.
• All data is stored on encrypted servers.
• Even after account closure, certain information may be retained for a defined period as required by law.

9. Prohibited Activities

The following activities are strictly prohibited on be9. Any violation will result in immediate account closure:

• Creating multiple accounts or using another person's account.
• Exploiting bonuses or promotions outside of their intended terms (bonus abuse).
• Money laundering or conducting transactions using funds from illegal sources.
• Attempting to hack or cause damage to be9's software or systems.
• Participating in or facilitating match fixing or sports manipulation.
• Registering with a false identity or fraudulent documents.
• Placing bets using bots or automated software.

Be9 reserves the right to investigate any suspicious activity and, where necessary, report it to the relevant law enforcement authorities.

10. Account Closure & Suspension

Be9 may close or suspend an account for any of the following reasons:

• Breach of any provision within these Terms & Conditions.
• Suspicion of fraud or deceptive activity.
• Failure to pass KYC verification or providing false information.
• Court order or government directive.

You can close your account at any time by contacting our support team. Any valid balance remaining at the time of closure will be refunded, subject to the completion of verification.

11. Changes to Terms & Conditions

Be9 reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or in-app notification.

Continued use of be9's services after updated Terms & Conditions are published will be considered acceptance of the new terms. If you object to any changes, please contact support@be9.run before closing your account.

12. Contact & Complaints

For any questions or complaints regarding these Terms & Conditions or any of be9's services, please reach out to our support team:

• Email: support@be9.run
• Live Chat: bottom-right corner of the site
• Support Hours: 24 hours a day, 7 days a week

Be9 aims to respond to all complaints within 5 business days of submission. More complex matters may require additional time to resolve.