Be9 Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction

Be9 (be9.run) takes your privacy seriously. This Privacy Policy ("Policy") explains what personal data be9 collects, how that data is used, and how it is kept secure.

By using the be9 website, mobile app, or any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using be9's services.

This Policy is be9's Terms & Conditions-r's a part of. Reading both documents together will give you the full picture.

2. What Data We Collect

Be9 collects your information in several ways. A full breakdown is provided below:

Be9 only collects information that is necessary to provide its services. No unnecessary data is collected.

3. How Your Information Is Used

Be9 uses the information it collects about you for the following purposes:

• Account creation, management, and verification (KYC).
• Providing betting, payment, and withdrawal services.
• Sending relevant bonus and promotional offers.
• Customer service & support.
• Prevention of fraud, money laundering, and other illegal activities.
• Analytics to improve platform performance.
• Meeting legal and regulatory obligations.
• Monitoring user activity to ensure responsible gaming.

Be9 never shares your data with third parties for advertising purposes.

4. Who Your Information Is Shared With

Be9 does not generally share your personal data with third parties. However, limited sharing may occur in the following circumstances:

• Payment Processors: Necessary data is shared with payment gateway providers to process transactions.
• Law Enforcement: Data may be disclosed as a legal obligation where required by court order or government directive.
• KYC Verification Services: Limited data is shared with trusted verification services for identity checks.
• Business Restructuring: In the event of a change in ownership, your data may be transferred to the new owner, but this Policy will continue to apply.

5. Cookie Policy

Be9 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for the site to function properly. Covers login sessions, security, and more.
• Functionality cookies: Remembers language preferences, display settings, and similar choices.
• Analytics cookies: Collecting site usage statistics to improve your experience.
• Security Cookies: Used for fraud prevention and account security.

You can disable cookies from your browser settings. Please note that doing so may affect the functionality of certain be9 features.

6. Data Security Measures

Be9 follows the highest industry standards to protect your data. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transfers.
• AES-256 encryption for all data stored on our servers.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• Detection of suspicious activity and alerting mechanisms.
• Restricted staff access — only personnel who need it can access your data.

That said, no online platform can guarantee 100% security. Keep your password strong and never share it with anyone.

7. Data Retention Period

Be9 does not retain your data for longer than necessary. Our data retention policy is as follows:

• Active Account: All data is retained for as long as your account remains active.
• Transaction Information: Retained for up to 5 years to meet financial regulatory obligations.
• After account closure: Personal data is deleted within 6 months, unless retention is required by law.
• KYC Documents: May be retained for up to 7 years to meet legal obligations.

To request deletion of your data, contact us at support@be9.run.

8. Your Rights

As a be9 user, you have several important rights over your personal data:

• Right to Know: You may request to know what information be9 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may restrict the processing of your data in certain circumstances.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.

9. Protection of Minors

Be9 services are intended for individuals aged 18 and over. be9 does not knowingly collect or process data from anyone under the age of 18.

If a minor's account is identified, it will be suspended immediately and all associated data will be deleted. If you believe a minor is using be9, please notify us right away at support@be9.run.

A note to parents — please use parental controls to prevent your children from accessing online gaming and betting sites.

10. Changes to This Privacy Policy

Be9 may update this Privacy Policy at any time. Any changes will be published on this page with a revised date. For significant changes, registered members will be notified by email.

Continued use of be9 after a new policy is published will be considered acceptance of the updated terms. We recommend checking this page regularly.

11. Contact & Complaints

For any privacy-related questions, complaints, or rights requests, contact us at:

• Email: support@be9.run
• Live Chat: bottom-right corner of the site
• Support Hours: 24/7, 7 days a week
• Response time: within 30 business days

Be9 treats every privacy complaint seriously and works to resolve it as promptly as possible.